Privacy Policy

Refined Real Estate, operated by OG Investment Holdings LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us by phone, text message, or email. By using our website or services, you agree to the collection and use of information as described in this policy.

We may collect the following types of information: Personal Identification Information — Name, email address, phone number, and property address when voluntarily submitted through our contact forms, buyer registration, or direct communication. Property Information — Details about real estate you wish to sell, including address, condition, and asking price. Communication Records — Records of SMS messages, emails, and phone calls exchanged between you and Refined Real Estate. Usage Data — General information about how you interact with our website, including pages visited and time spent. This data is anonymous and collected in aggregate.

We use the information we collect to: — Respond to your inquiries and provide real estate services — Send you property listings, deal opportunities, or market updates you have opted into — Communicate with you via SMS, email, or phone regarding transactions or follow-ups — Improve our website and service offerings — Comply with applicable laws and regulations We will only contact you with information relevant to your stated interests and interactions with us.

By providing your phone number and opting in to receive text messages from Refined Real Estate, you consent to receive SMS communications from us, including but not limited to: — Property deal alerts and off-market listings — Follow-up messages regarding properties you've expressed interest in — Responses to inquiries you initiated Message frequency will vary based on your level of engagement and available deals. Message and data rates may apply depending on your carrier and plan. To opt out of SMS communications at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation and will not receive further SMS messages unless you re-opt in. For help, reply HELP to any of our messages or contact us directly at owen@refinedrealestate.co. No mobile information or SMS/text-message opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with any third parties.

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for marketing purposes. We may share information in limited circumstances: — With service providers who assist us in operating our website or conducting our business, under confidentiality agreements — When required by law, court order, or governmental authority — To protect the rights, property, or safety of Refined Real Estate, our clients, or others Any third-party service providers we work with are contractually prohibited from using your information for their own purposes. The limited sharing described above does not apply to your mobile information or SMS/text-message opt-in data. Your text-message opt-in data and consent are never shared with any third parties, affiliates, or service providers under any circumstances.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it. If you wish to request deletion of your personal information from our records, contact us at owen@refinedrealestate.co and we will process your request promptly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your information, please contact us: OG Investment Holdings LLC — Refined Real Estate Email: owen@refinedrealestate.co Phone: (913) 396-1570